Since my chat request went unanswered and my promised follow-up never appeared.... The first page of the form - "Let's confirm your business name and add some additional info" - is prefilled with my Irish VAT number without the "IE", for example 1111111A. Submitting that throws the error "Enter a valid Value Added Tax identification number (VAT)". Amending it to include the IE, for example IE1111111A, throws the same error. Newer VAT numbers have 2 letters at the end, but mine is valid. How do I go about correcting this so I can verify my identity as requested, all of a sudden and out of the blue for no apparent reason. Alternatively, how do I close my account and get my €18.35 back? At this stage I'm just as happy to disable PayPal on my site and using Stripe exclusively, and recommend the same to my customers. Don't even get me started on the WordPress plugins....
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