PayPal Community

Bluseadaze · ‎Nov-12-2022

It is very frustrating, I agree. This is certainly not offered as a solution to the fraud you've been subjected to but while you are warning folks away from buying ANYTHING advertised - and I mean ANYTHING - also tell them that if they are looking for a purebred dog to check the breed rescues. Wonderful dogs get surrendered all the time, often because of the death of caretakers, financial hardship, moving overseas, you name it. And again, I have learned, buy nothing that is advertised on Facebook and don't count on anyone to get your money back for you.

Bluseadaze · ‎Nov-11-2022

I've come to accept that PayPal simply doesn't care. They talk a good talk but that's about it. I posted my "adventure" on multiple social platforms and the stories I've heard back are incredible. Long and short of it, PayPal is a business and their goal is to make money. If they **bleep** over some folks in the process, oh well, plenty of other takers out there.

Bluseadaze · ‎Nov-10-2022

Thanks for the reply. Unfortunately, I already tried customer service and spoke to someone with an accent so thick that I could not understand her (obviously a call center overseas). In all fairness, my Southern accent caused her confusion as well. I paid the vendor by PayPal and of course, now I will owe PayPal for the transaction. And hence my disappointment with PayPal's support of a seller who is clearly fraudulent. I have learned my lesson not to trust PayPal except with vendors that I personally know. PayPal's ethics are in the toilet right along with corrupt sellers.

Bluseadaze · ‎Nov-10-2022

I purchased a commemorative axe (a weapon) with a military logo for my husband from a man who represented himself under a fake name and living in Arizona. The item arrived from Pakistan and didn't look at all like the advertisement. I requested a return label and a refund. The seller said absolutely not so I filed a dispute. Then the seller said he would refund my money if I shipped the axe back to Pakistan (approx $60 and requiring a security check). When I disputed this resolution - why should I be out the expense and go through the hassle of returning an item that the seller admits he falsely advertised - PayPal said that if I filed a claim with the Internet Crime (IC3) and forwarded the form to them, they would probably simply refund my money and forget having me to return the axe to Pakistan. I did. I jumped through every hoop PayPal required, provided them with photos of the ad and the actual product, and sent them messages from the Seller. Now they are back to I have to ship the item overseas at my expense. This feels grossly unfair that they are taking the side of a seller that falsely advertised both his product and himself. Do I have any other recourse?

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