After uploading my documents twice to change my nickname to my personal name I got the same response. "During a review of your account, we noticed that the contact name is not a personal name, but a business name. The contact name in your PayPal account should be a person's name." This is frustrating because I'm trying to change the name to my personal name so I don't know why they want me to change my account to a business account. I've provided pictures of my ID and credit card statement. There shouldn't be any reason why they can't update my name to my personal name.
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