I received an Audio DAC from China. The first time I plugged it in a plume of grey smoke erupted from the chassis. I included pictures and shipped back promptly but they closed the casein the sellers favor merely based on the fact that the item is still in Customs in China. CJ468761479US In Transit United States USPS China China Post Origin - Tracking consuming1299 ms 2021-09-23 15:46 CHINA GUANGZHOU Held in Customs -> Your item is being held in Customs at 3:46 pm on September 23 2021 in GUANGZHOU CHINA. 2021-09-23 11:02 CHINA Customs Clearance 2021-09-23 11:01 CHINA Arrived at Facility 2021-09-20 13:36 CHINA SHANGHAI Processed through Facility 2021-09-20 05:36 CHINA Processed Through Facility 2021-09-18 06:49 CHINA SHANGHAI Departed 2021-09-18 05:40 KOREA REPUBLIC OF INCHEON Departed 2021-09-17 00:11 UNITED STATES SEATTLE Departed 2021-09-15 12:16 UNITED STATES SAN FRANCISCO Departed 2021-09-15 11:10 UNITED STATES SAN FRANCISCO Arrived 2021-09-14 22:53 SAN FRANCISCO CA INTERNATIONAL DISTRIBUTION CENTER Departed USPS Regional Facility 2021-09-14 22:53 SAN FRANCISCO CA INTERNATIONAL DISTRIBUTION CENTER Processed Through Regional Facility 2021-09-14 22:53 SAN FRANCISCO CA INTERNATIONAL DISTRIBUTION CENTER Arrived at Regional Facility 2021-09-14 00:00 In Transit to Next Facility 2021-09-12 03:31 SAN FRANCISCO CA INTERNATIONAL DISTRIBUTION CENTER Arrived at USPS Regional Facility 2021-09-10 17:15 NEWBERG OR 97132 Departed Post Office 2021-09-10 14:02 NEWBERG OR 97132 USPS picked up item 2021-09-09 19:25 NEWBERG OR 97132 Shipping Label Created USPS Awaiting Item Case ID: PP-D-125309639 The case was closed in the seller's favor as the proof of return you provided was invalid. View case history Case details Seller information eBay <[Removed. Phone #s not permitted]/p> https://eBay.com/help Transaction amount $1895.00 USD Transaction ID 91T94368RG1147534 Shipping address 24600 NE Highway 240Newberg OR 97132-7363United States Invoice ID v2_03eb2a59-8ee7-47d1-abd5-88fecd937e1e_2_2 Date reported September 5 2021 Your notes the AES AND OPTICAL OUTPUTS work only 50% of the time this UNIT WAS MOST LIKELY DAMAGED IN SHIPPING Order Number : 05-07427-98241
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