I am also missing my payroll direct deposit. Payday was 9/30, and usually his my account two days prior. I've called Friday, Monday and Tuesday, and they told me they would run a trace. Each time I called they only ran the trace for one day (9/28, then 9/29, and today I told them they were supposed to do it for 9/30). Payroll days everything went fine in their end; nothing had changed in my payroll account info from my last two DD. This is complete crap. Had to borrow money to pay rent. I can't get a straight answer from the people in the call center, and they won't give me the direct line to anyone higher up to speak with. I'm at my wits end. I've been crying everyday. This is causing emotional trauma. This is not professional in the least bit. Hopefully they will have some good news for me tomorrow. I asked the lady one the phone today what I'm supposed to do if they do not find any trace of the payment, but she didn't give me a straight answer. It's ridiculous!
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