I’ve been trying for a week now to talk to a customer service representative through the messaging feature. Everytime I try it says “All of the employees are offline right now, please try again during business hours” . Haha I’ve tried at 8am, 9am, 10am, Noon, 2pm, 5Pm, 7pm and 9pm. What could the “business hours” possibly be?? I’m really starting to get frustrated! It’s absolutely impossible to start a chat with customer service. Something has to be wrong here. Is there anyone out there that has any kind of answer or any kind of advice for me? Thanks so much!
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