Hello @Roseslone55,
Welcome to the PayPal Community! I'm sorry to hear a recent purchase wasn't exactly as you had expected. I would recommend seeing if the option to open a dispute for an item Not as Described is available in our Resolution Center. If it was sent as a Friends and Family payment, unfortunately that option would not be available. If you do not see the option to open a dispute, I'd recommend reaching out to your bank or debit / credit card to see what options may be available.
Good luck!
- Jon K
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