@LisaCJones65 SADLY YOU HAVE BEEN THE VICTIM OF A COMMON PAYPAL SCAM. The agent that told you that you had seller protection was talking rubbish as none of the transaction would have been done using paypals site apart from you sending the invoice. They encourage you to accept a direct Paypal payment and may ask you to send the item internationally. They get you to send a money request or invoice so that they have your details to send fake paypal emails but they NEVER pay as they don't have paypal accounts. No funds or activity of the transaction shows in your Paypal account and any emails may go into your junk/spam folders. You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't have a Paypal account and have no intention of paying you. It will say the buyer has paid ...you won't have been paid. They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen. Paypal NEVER tell you to send an item before the payment is showing in your paypal account. Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.
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