I invoiced someone for payment of an item I was selling. The invoice showed up in my paypal account as pending. I sent the goods as instructed (overnight via FedEx) and have the receipt. I received an email from Paypal after I invoiced the amount. It said the funds had been deducted from the buyers account and would be held until I sent confirmation of sending the item. i.e. - tracking number. I did as instructed and the money still says pending however, the buyer has received the goods. When I spoke with a paypal representative she told me she could see the invoice and how much it was but they never received payment from the buyer. Which is contradictory from what the email I received says. Then she tells me they never sent me the email. She said I am protected under some plan and transferred me to another number. I waited for an hour and a half on hold before hanging up and calling back. I am now waiting for another call back. I am at a loss as to what to do with this. My merchandise is gone, has been received and I have not been paid.
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