Yes. I purchased 3 short grey wigs from Kaaibaby.com in the amount of $112.38. When they finally arrived, one was bronzy red, one was greyish but it was shoulder length and the other one was advertised as Deep Part Pixie Wig. There was no part of any kind. The wigs were matted on top and of poor quality. I tried for days to get the address for the return via email but did not receive a response. And remember the wigs had to be returned within 14 days. I finally opened a dispute with PayPal. They were able to contact Shenzhen Tumbler Information Technology Co., Ltd. which must be the parent company. Shenzhen offered to refund less than half of the money I spent on the wigs. I refused the offer. When I got a response from PayPal after several days, they gave me an address to send the wigs back to. It is in China. Kaaibaby.com has a refund policy which states in part "Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product." I paid the original shipping but I was told by PayPal that I was responsible for the return shipping and tracking fees. The shipping charges were quoted to me by Mailbox It shipping store at $113. That is more than the amount I paid for the wigs and doesn't include the tracking charges. When I complained to PayPal Customer Service they told me they negotiated with Shenzhen on my behalf but it was not their responsibility to enforce the return policy.
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