Your right, it is a scam. I have received two letters from Moorcroft. I have contacted PayPal who have confirmed that I do not owe them any money, nor did they instruct Moorcroft. Moorcroft know that for every ten or twenty people that will tell them to get stuffed there is one person that will be panicked and pay. I have raised a query via the form on Moorcroft's web site but they have not replied. I think they want people to ring them so you can be messed about and/or placed on hold, all the while Moorcroft are earning from the inflated call charge and call set up fee. I think the best thing to do is, write using one of the letter template's on the internet and then report Moorcroft to the Financial Conduct Authority.
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