I have received an unexpected letter from Moorcroft Debt Recovery Ltd, who have been instructed by PayPal to collect an overdue amount of c.£5,000. However, I know nothing of the debt, and I have received no prior communication about it. The PayPal account is not mine - it bears my real name and geographical address, but is linked to an unknown email address. I need PayPal to treat this as a fraud case and instruct Moorcroft to discontinue their recovery efforts against me, but I cannot see an appropriate issue listed in the PayPal customer service section. It doesn't seem to fit under their definitions of fraudulent activity. I would be very grateful for advice.
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