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negative balance and no reason for that

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CB_2021
Contributor
Posted on

How can I find out why my PayPall balance is negative? In my Activity all transactions look good and everything is completed. How can I see if and what transaction did not go through, and why? My Balance is negative with -3 euro and an old bank account that was associated with my PayPall account was removed. I did not use that old bank account for any transaction since at least half year because that account was closed. I suspect that there was a transaction attempt with that old bank account, but if that is the case, how can I see what was that transaction? Really frustrating...

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negative balance and no reason for that

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PayPal_JonK
Moderator

Hello @CB_2021

 

Welcome to the PayPal Community! I'm sorry to hear you're running into some issues finding a transaction that's taken you negative. I was able to dig up a Help Center article you may find useful right now: How do I find a statement report of my PayPal transaction history or running balance?

 

I hope that helps!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

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negative balance and no reason for that

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PayPal_JonK
Moderator

Hello @CB_2021

 

Welcome to the PayPal Community! I'm sorry to hear you're running into some issues finding a transaction that's taken you negative. I was able to dig up a Help Center article you may find useful right now: How do I find a statement report of my PayPal transaction history or running balance?

 

I hope that helps!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

negative balance and no reason for that

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CB_2021
Contributor

Thank you, this helped!

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