I need help wiíth my PayPal account

BombrcSK
Contributor
Contributor

Hi, I have problem with my first account I ever made

 

I had an really old email linked to it, but my email was deleted because I didnt use it for few years

I know the username and password for that account, but when I login, it asks me to reset password

which sadly, I cant, because my email was deleted

 

Its also linked to my old phone number, which I used before 5-6 years

 

Now I have new account, but I cant link the damn bank account to this acc., because its linked to my old PayPal account

 

Is there any way I could delete the old account 😕 or atleast, to un-link my bank account? Thank you!

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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @BombrcSK

Welcome to the Community! 

I'm sorry you're having so much trouble with the old account. To resolve this, I recommend contacting Customer Support. You can contact Customer Support on Twitter by sending DM to @AskPayPal or a PM on Facebook by going to facebook.com/PayPal. Support may also be reached by clicking 'Contact' at the bottom of any PayPal webpage. 

I hope you're able to add the bank to your new account soon! 

- Meghan 


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