I can not link to my bank account. Checked already help pages, impossible to reach customer support.

thewoofavenue
Contributor
Contributor

I tried to connect my Paypal account (business) to my company bank account, firstly that symbolic transaction never arrived and now that page gives an error "We're sorry. We're not able to process your request right now. Please try again later.". It is impossible to reach customer support and I am without solutions. 

Login to Me Too
4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@thewoofavenue 

 

Did you wait up to 5 business days for the code to show on your bank statement?

Is it a local bank to your country and not a virtual / digital account?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

thewoofavenue
Contributor
Contributor

After 2-3 days, I got this email:

"Hello, The Woof Avenue
Bank Account Invalid

The two deposits that PayPal sent to your bank account as part of the bank confirmation process were returned to us for the following reason:"

And the reason part is fully empty. Why it is so hard (almost impossible in my case) to reach customer support?

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@thewoofavenue 

 

Well I was trying to help but as you haven't answered my second question then can't advise further so here are the options for customer services.

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

thewoofavenue
Contributor
Contributor

Sorry, missed that part. Yes, it is local bank account not a digital one. 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.