Credit card verify

salemsf
New Community Member

I tried to verify my credit card many time but I got this message

"We're sorry. We're not able to process your request right now. Please try again later."

 

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1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @salemsf,

 

Welcome to the community and thank you for your post!

 

I am sorry to hear you are having issues confirming your card. I know this must be frustrating. This could be due to a number of factors, for example your card issuer may be declining our confirmation attempts.

 

I would suggest you contact your card issuer to ensure your card is set up to be used on PayPal. Once you have done this, please try to confirm it again. 

 

If you continue to experience this issue, please contact our Customer Support. To contact us, simply click here. Alternatively, you can contact us via Facebook https://www.facebook.com/PayPal or Twitter @AskPayPal.
 

I hope you get this sorted!
 

- Rachel 

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