Can't add bank/card. + Can't login to original account
Benzi20
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Posted on
Oct-18-2021
02:47 PM
I've tried multiple times to add my card or bank to my PayPal account and it won't work. I type in the card or bank details after selecting balance withdrawal and it just doesn't go through and takes me back to the "add method" screen. No other active accounts have this card or bank. I can't access my other account either, which could possibly have the card on it already. However, although I have the login for this account it does not let me get through and says "there are issues on our side", so I can't even check whether it has my card/bank. It's an urgent issue as I have funds waiting on the account to be withdrawn and this PayPal account is a default method for many websites.
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Banks & Cards
1 REPLY 1
PayPal_JonK
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Oct-20-2021
08:44 PM
Hello @Benzi20,
Welcome to the PayPal Community! I'm sorry to hear you're unable add a funding source and login to your original account. Normally, we only recommend one Business and one Personal account open per user. I would recommend reaching out to our Customer Support teams for help getting into your first account. You can reach Customer Support by clicking Contact at the bottom of the PayPal website.
Good luck!
- Jon K
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