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What can I do to reactivate? Can you help me please?

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bashayemen
Contributor
Posted on

I made a mistake while confirming my credit card. I entered the 4-digit code with mistake incorrectly 3 times so my card disabled and i can't enable it

When I entered the 4-digit code incorrectly three times my credit card account was automatically removed from PayPal . What can I do to reactivate? Can you help me please?

 

4 REPLIES 4

What can I do to reactivate? Can you help me please?

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KarenEMT32
New Community Member

Have you tried calling their help number? They may be able to give you a suggestion and they have always been very helpful to me.

What can I do to reactivate? Can you help me please?

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bashayemen
Contributor

I tried but there is no help so I added my new other credit card but also I couldn’t make online payment and the message said that : This card can't be used for this transaction. I need help to fix this problem .

What can I do to reactivate? Can you help me please?

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kernowlass
Esteemed Advisor

@bashayemen 

 

Every time you request a code to confirm a card or bank account it cancels the previous request/code.
If you input the first code to arrive it would be the cancelled one.
Do that 3 times with the first code and you would no longer be able to confirm your card that way.
The correct code would have been the second (or last) code you requested.

You would need to ask customer services to add it for you.
They would probably request that you upload a copy of your card statement to prove ownership of the account as you couldn't complete the code method.


Advice is voluntary.
Kudos / Solution appreciated.

What can I do to reactivate? Can you help me please?

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bashayemen
Contributor

Many thanks for reply but I talking about my new another credit card(my new payment method )
as I input the new card code which I received from my Bank and accepted but
also I couldn’t make online payment and the message said that : This card can't be used for this transaction. I need help to fix this problem .

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