Verification £1 taken but not refunded

NAJry
Contributor
Contributor

I have used all my credit cards for the longest time.

I have previously proved my identity.

Recently they stopped some of the services until I proved my identity again.

They have taken £1 and have proved my identity once again and seem to be keeping my £1.

It seems to me that it is just a money making exercise. If they do this will all their users then they will be doing good business from us.

What can I / we do to get the money back again?

Kind regards,

Nicholas

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1 ACCEPTED SOLUTION
3 REPLIES 3

NAJry
Contributor
Contributor

Thank you for your reply.  (It would have been nice to know this at the point of validation - perhaps it is there and I missed it....)

This does indeed answer my question - up to 30 days and its automatic.

Kindest regards,

N

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kernowlass
Esteemed Advisor
Esteemed Advisor

@NAJry 

 

Well what it says at the time of card confirmation is up to paypal.

I can only tell you how their system works. 


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