My Card got added to the Account That's not own by me

antisocial3338
Contributor
Contributor

Hi, My name is U Bo [removed]. My Visa card got added to another Account that's not owned by me. So how can I get my card to link my account (Sorry for my bad English)

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PayPal_JonK
Moderator
Moderator

Hello @antisocial3338

 

Welcome to the PayPal Community! I'm sorry to hear you're running into some road-blocks adding a card to your account. Normally, the cause of this issue is a close friend, family member, or significant other who may have added the card to their account previously. If that's the case, we recommend asking them to remove the card from their account to see if it can be added to yours. If that's not what's happening, we recommend contacting your bank / card company to request a new card number so that can be added to your account. 

Good luck!

 

 - Jon K


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