How can I delete card details on my closed Paypal Account?

Krupa_Krishna
New Community Member

Hi Team,

 

I have deleted my old Paypal acount leaving my credit card details on the account and now I have opened a new Paypal account and trying to add the same credit card details, it is not allowing me to add the card details on my new account, please help.

 

Regards,
Krupa [removed]

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Krupa_Krishna 

 

Allow 72 hours after closing the account before trying to re-add the card and if that doesn't work then ask customer services to add it for you?

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




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