Error Link a bank account

[SimonIsrael24]

I’m trying to link my bank account to my PayPal account but I’m always getting this error message that saids “we’re unable to link your account at this time” . I put in my credentials in correctly but it still doesn’t want to connect.

[kiran55]

Hi @SimonIsrael24 ,

Thank you for posting in Community!

I am sorry to know that you are facing issues while linking your card. I would suggest you to please try after 24-48 hours in a different browser after clearing cookies and caches from your system. There are sometimes technical glitches that block the attempt temporarily. If you still face any issues, I suggest you please contact us. You can find the number to reach us by going to PayPal website, scrolling to the bottom of the page and selecting Contact, then clicking the Call us option. 

I hope this information helps! 

Kiran

[PayPal_Olivia]

Hi @SimonIsrael24,

Thank you for your post and welcome to the Community! I'm sorry to hear that you're having trouble linking your bank. It appears that the instructions given by @kiran55 were for issues linking a card. Apologies for the confusion! I know you're working to link a bank account instead.

Please take a look at this Help Center article for information about bank linking issues and what to do about them. If the information doesn't match your situation, then please do contact Customer Service as mentioned above.

I hope this helps!

Olivia