Bank confirmation has been unsuccessful

GhaderIssa94
Contributor
Contributor

Hello. I added my bank account to PayPal yesterday, and a 4-digit code was sent to my bank account. When I wanted to enter the code, I loggined PayPal, but I saw that my bank account was deleted. I checked my email and received this email!

Hi ***, Bank confirmation has been unsuccessful The £1.00 deposit that PayPal recently sent to your bank account as part of the bank confirmation process was declined by your bank because the bank account details that you provided are incorrect or invalid. For security reasons, your bank account has been disabled for use on PayPal. Please contact PayPal Customer Service for assistance if you believe the response from your bank is an error and wish to have your bank account reinstated on PayPal.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@GhaderIssa94 

 

Then your best bet is to contact customer services as advised?

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@GhaderIssa94 

 

Then your best bet is to contact customer services as advised?

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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