Adding cards

DustiynNot
New Community Member
So the thing is, I had a paypal account before, I had a card on it, I closed that account, I created a new account with that exact email but I can't add that card anymore
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@DustiynNot 

 

If you didn't remove the card before you closed the account then only customer services may be able to remove it for you.

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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