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I should get the refund from lookfantastic since end of 2023. But until now I did not see the refund in my account. The information is :Our team has confirmed the refund on 8.12.2023 via Paypal under the reference M-5309793701702034119132.
@SimingLiu
https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378
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