refund request

Tony4help
New Community Member

a company is asking for the transaction number in order to give me a refund, is that legitimate?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Tony4help 

 

They may need the transaction id of your original order to locate it and use the refund option.

If you click on the transaction you had with them on your paypal account the transaction id is on that page.


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Kudos / Solution appreciated.
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