refund money from locked account

giorgi25
Contributor
Contributor

Hello. My account is blocked. I received the transaction before it was blocked.
Now I want you to refund the sender but I just don't have a refund button.
Please let me know how I can return the money back to the sender?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@giorgi25 

 

Contact customer services and see if they can refund for you?

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.



Advice is voluntary.
Kudos / Solution appreciated.
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