Hello @dance6,
Welcome to the community forum and thanks for posting.
I am sorry to know that you're unable to make a payment. Payments can often be blocked or declined if we detect any unusual or suspicious activity. We decline some payments to help protect you from any possible fraudulent activity. In this case, I would recommend you to try the payment again at a later time. If the issue persists, kindly reach out to the customer support team via the contact option on our website for further assistance.
I hope this helps.
Ayesha
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