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Same boat for me except I have a little over $8k sitting in this game that keeps telling me human service is never available You Should try to find out who Owns this game and speak to them ask them why they are comitting fraud.
Loads of posts on here all saying money ''pending'' from one game or another but I have never seen anyone actually get paid any money.
The large amounts of cash folks are trying to withdraw are a lot more than any game could earn with their advertisement sponsorships.
They just want you to think you will get cash to make you play or watch their ads or videos.
Research first as its very unlikely you are going to get a lot of money from playing a game !