Why won't my card link?

grabstop
Contributor
Contributor

Hello, so I was about to link my card to my account.

However, as I linked my card to my account it says that it's already linked. However, my card has been unlinked from my merchant account for over 12 Hours and I wish to link it to my current personal account. 

Is there a time period I have to wait or do I have to do some steps to fix it?

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1 ACCEPTED SOLUTION

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kernowlass
Esteemed Advisor
Esteemed Advisor

@grabstop 

 

Allow 72 hours between removing and adding + clear cookies/cache and if no luck try another browser/device OR ask customer services for help to link it?


Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@grabstop 

 

Allow 72 hours between removing and adding + clear cookies/cache and if no luck try another browser/device OR ask customer services for help to link it?


Advice is voluntary.
Kudos / Solution appreciated.
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