Where is my refund

Daphkej
New Community Member
I opened a ticket to paypal on june 21st and they ensured me my mobey would be refunded to my bank account in 7 days. Today we’re 2 weeks further and any ticket i open to ask where my money is, paypal either has no agent available or they just close my ticket without replying. I am tired of waiting for my money and not getting any response. Is there any other way to contact them?
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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @Daphkej,

 

Thank you for your post and welcome to the Community Forum!

 

I understand your concern regarding the refund. All refunds will be sent back to the payment method of your original payment. Here's the article to know more about the refund. You can reach Customer Support through the options available at the bottom of the PayPal website. They're also available through Twitter direct message or Facebook instant message. 

 

Best wishes.

Ayesha


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