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10th May - Bought something of Ebay and cancelled on same day due to paying cash on collection. 11th May - Said I was refunded via fund source (my debit card). Not received anything, contacted bank and they haven't heard or processing anything to go into my accounts. Contacted the seller encase they have got my money and jot heard anything from them. And cant use resolution centre so contacted the paypal web agent. Is this all I can do?
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Does the old and new card belong or belonged to the same card ACCOUNT?
If so then it should still go through ok.
Advice is voluntary.
Kudos / Solution appreciated.
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If you funded the original payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/uk/smarthelp/article/FAQ1212
Advice is voluntary.
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Does the old and new card belong or belonged to the same card ACCOUNT?
If so then it should still go through ok.
Advice is voluntary.
Kudos / Solution appreciated.
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