Unable to top up my paypal balance

cimbobi
New Community Member

Hi, I am unable to top up my Paypal balance, I choose not to link my debit card rather to transfer amounts from my bank account to my Paypal account but Paypal keeps returning the transferred amounts (returnupon beneficiary's request - says in the comment section of the transfer)  and I don't know what to do. Thanks.

Login to Me Too
1 REPLY 1

Priya01
PayPal Employee
PayPal Employee

Hi @cimbobi .

Welcome to the community forum and thanks for posting! I am sorry to know that you are facing issues in adding money. In this case, I would recommend you to please clear cache and cookies and use a different browser or try after some time, please make sure you have confirmed your bank account before adding the money and refer to this information. 
I hope this helps!

Thanks 
Priya1901

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.