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Unable to pay with my balance

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Ezekiel38
Contributor
Posted on

Help, I just  transferred money to my balance and set the preferred payment method to that, but when I go to check out I cannot choose that as an option.  Only my credit card or checking accounts are available?

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Unable to pay with my balance

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kernowlass
Esteemed Advisor

@Ezekiel38 

 

Are the funds actually showing in your paypal balance AND in the correct currency.

Paypal can't convert currencies in your balance automatically during payment like they do from a bank account or card.


Advice is voluntary.
Kudos / Solution appreciated.

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Unable to pay with my balance

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kernowlass
Esteemed Advisor

@Ezekiel38 

 

Are the funds actually showing in your paypal balance AND in the correct currency.

Paypal can't convert currencies in your balance automatically during payment like they do from a bank account or card.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Unable to pay with my balance

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Ezekiel38
Contributor

Yes, the funds in $CDN are showing up in my PP balance and the money shows up in my bank account as being transferred.  I am trying to make a purchase in $CDN but when I try to check out that payment option doesn't show up even though it is set as my preferred payment.

Unable to pay with my balance

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Ezekiel38
Contributor

Turns out if I select the credit card payment option then they will withdraw the funds from the balance by default.  Another valuable learning experience!

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