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Unable to pay, when clicking on “PAYPAL” my screen is blocked by “Favourites “

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Vincennes1
Contributor
Posted on

Impossible to make a payment.  Each time I click on PayPal to make a payment, my screen is blocked by “Favourites”. Has anyone had this problem.  Thanking you in advance 

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Unable to pay, when clicking on “PAYPAL” my screen is blocked by “Favourites “

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PayPal_Ayesha
Moderator

Hello @Vincennes1,

 

Welcome to the community forum and thanks for posting.

 

I am sorry to know that you're unable to make the payment. Payments can often be blocked or declined if we detect any unusual or suspicious activity. We decline some payments to help protect you from any possible fraudulent activity, please try the payment again at a later time. If the favorite screen appears again, you should have an option to close it or you can try using a different browser.

 

I hope this helps,
Ayesha

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Unable to pay, when clicking on “PAYPAL” my screen is blocked by “Favourites “

Options
Go to solution
PayPal_Ayesha
Moderator

Hello @Vincennes1,

 

Welcome to the community forum and thanks for posting.

 

I am sorry to know that you're unable to make the payment. Payments can often be blocked or declined if we detect any unusual or suspicious activity. We decline some payments to help protect you from any possible fraudulent activity, please try the payment again at a later time. If the favorite screen appears again, you should have an option to close it or you can try using a different browser.

 

I hope this helps,
Ayesha

View solution in original post

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