Trying to cancel a pending duplicate transaction
Blgindles
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Posted on
Oct-19-2021
05:16 PM
I went to make a purchase and I did not receive a confirmation email from company so I thought order did not go through. Placed and submitted again. Now I have two pending pay in 4 charges for the same item. The merchant says they do not have the order yet and can not cancel. Said to contact PayPal. PayPal won’t let me post an issue and no option to cancel the transaction. How do I go about clearing one of these so I don’t receive duplicate items
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Transaction Inquiry
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kernowlass
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Oct-20-2021
09:52 AM
When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment.
If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment.
Advice is voluntary.
Kudos / Solution appreciated.
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