Stated Refund completed but where's my money?

[Aniza007]

In my account, there is a refund from ebay, dated on 31/10 to my bank. Unfortunately after waited for 30 days, the money is still not reflected in my bank account Already contacted my bank, they said no such transaction nor money float. So where is my money?

[kernowlass]

@Aniza007 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.