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Charles512 · ‎Jul-14-2021

Hello, has Paypal stopped sending receipts for payment? Usually i get the receipt immediately.... This morning i did not..... The item is marked as paid. Thanks.

PayPal_Meghan · ‎Jul-17-2021

Hello @Charles512,

Welcome to the PayPal Community!

I'm sorry to hear you didn't receive your receipt right away. We haven't made any changes, so you definitely should have received one. If you still haven't received one, I recommend contacting Customer Support to request a new copy. You can contact support by clicking 'Contact' at the bottom of any PayPal page. Support is also available if you send a DM to @AskPayPal on Twitter or a PM to facebook.com/PayPal.

I hope this helps!

- Meghan

If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum!

View solution in original post

PayPal_Meghan · ‎Jul-17-2021

Hello @Charles512,

Welcome to the PayPal Community!

I'm sorry to hear you didn't receive your receipt right away. We haven't made any changes, so you definitely should have received one. If you still haven't received one, I recommend contacting Customer Support to request a new copy. You can contact support by clicking 'Contact' at the bottom of any PayPal page. Support is also available if you send a DM to @AskPayPal on Twitter or a PM to facebook.com/PayPal.

I hope this helps!

- Meghan

If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum!

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