Payment pending still over goods and services

Tush2003
New Community Member

Why is my payment pending if it's been 6 days? on 9/25 I bought a PS4 thru G&S for $115. The seller sent me a screenshot of it confirming the order, and it took money from my card. So why is it still pending and why has he not gotten the money yet? My PP account is verified, and around 2 months old. His he claimed he made just recently to sell me the PS4. So am i missing something? Is it taking longer than it should? Please Help

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Tush2003 


If its marked as completed in your Paypal account then you have paid. The fact its pending on the sellers account is between them and Paypal.
Funds for new sellers are held for 21 days but released more quickly if they provide a tracking number (delivery + 1 day).

Even if the funds were withdrawn to their bank account they are still obliged to issue a refund if they lose a dispute. The hold is to protect Paypal from bad sellers that refuse, meaning Paypal may have to refund the buyer instead putting the sellers account into negative until they pay Paypal back.

If they refuse to send item/service then you could file a dispute for non receipt.
That may impact their paypal account in some way if they continue doing so.

Send them this link.
https://www.paypal.com/us/brc/article/funds-availability


Advice is voluntary.
Kudos / Solution appreciated.
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