Payment not received, money has come off my account

Frustration8877
Contributor
Contributor
I paid & money came off my account. Receiver has not received it. 6 weeks ago.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Frustration8877 

 

Some actual information would be helpful if you want advice.

 

Countries you are both in.

Currencies you are sending / expecting to receive.

Funding source you used to pay or did you use funds in your balance?

New account /  sent funds before?

Is the recipient new to paypal or received funds before?

Are you sending to a website /company or a personal payment?

Have you confirmed your funding source with the 4 digit code?

Does the name and address on your funding source match your paypal account details?

Check the email address you sent the funds to and make sure it was the correct one without any spelling errors or typos.

What does it say on the transaction on your paypal account?


Advice is voluntary.
Kudos / Solution appreciated.
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