PayPal, We Aren't Able to Process your Payment

Marijana8
Contributor
Contributor

Hello, we recently launched our new website to sell services, and we're currently experiencing an issue with payment processing. When customers attempt to make a purchase, they encounter an error preventing the successful transfer of funds to our bank accounts.

We would greatly appreciate any assistance or solutions to resolve this issue.

 

(Below is an image illustrating the error encountered when customers attempt to add the product to their cart and proceed with the purchase, despite having the Merchant ID properly configured.)

image.png

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Marijana8 

 

The option to receive Paypal payments is sadly not available in Montenegro.
You can only send payments for purchases funded by your (confirmed) credit card.

Paypal varies a lot country to country and can only offer the services that the banks / governments of that country allow it to offer.
There are quite a few countries unable to receive Paypal payments.


Advice is voluntary.
Kudos / Solution appreciated.

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2 REPLIES 2
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Marijana8 

 

The option to receive Paypal payments is sadly not available in Montenegro.
You can only send payments for purchases funded by your (confirmed) credit card.

Paypal varies a lot country to country and can only offer the services that the banks / governments of that country allow it to offer.
There are quite a few countries unable to receive Paypal payments.


Advice is voluntary.
Kudos / Solution appreciated.
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stam_rs
New Community Member

have this error now on my account... dont know why..

 

used PayPal many times without issues, this is the first time I had something like this..... and I need to make the purchase fast, and now I can`t...

 

no idea... 

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