cancel
Showing results for 
Search instead for 
Did you mean: 

PayPal Purchase Protection Cancel/Refund

Options
Go to solution
Bgarcia15
Contributor
Posted on

I just sent a payment using PayPal payment protection by mistake. Is there a way to cancel payment protection and receive a refund for the fee or submit the fee to the receiver as payment?

1 ACCEPTED SOLUTION

Accepted Solutions
Solved

PayPal Purchase Protection Cancel/Refund

Options
Go to solution
kernowlass
Esteemed Advisor

@Bgarcia15 

 

You don't send and select buyer protection, its a given if you send a payment for goods or services.

The only time you don't get buyer protection is if you send a payment via the friends and family option ie a gift payment.

 

However its against paypal rules to send or accept payments as a seller or buyer using the friends/family option and if you do then you risk an account limitation so be careful. 

 

A fee is not returned as part of any refund unfortunately.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

1 REPLY 1
Solved

PayPal Purchase Protection Cancel/Refund

Options
Go to solution
kernowlass
Esteemed Advisor

@Bgarcia15 

 

You don't send and select buyer protection, its a given if you send a payment for goods or services.

The only time you don't get buyer protection is if you send a payment via the friends and family option ie a gift payment.

 

However its against paypal rules to send or accept payments as a seller or buyer using the friends/family option and if you do then you risk an account limitation so be careful. 

 

A fee is not returned as part of any refund unfortunately.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.