Pay in 4 option given at checkout but charged in full

AnastasiaGH
New Community Member
I was going to make a purchase through PayPal, however I was only going to use the pay in 4 option if it was available since I knew I didn't have enough money in my account for the full item. So when I went to checkout a pay in 4 option was given. However upon completing the purchase I was paid in full and PayPal is now denying that the pay in 4 option was ever presented and my account was overdrawn and subsequently also charged an overdraw fee. I am insanely upset about this.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@AnastasiaGH 

 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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