Pay in 4 option given at checkout but charged in full
AnastasiaGH
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Posted on
Sep-15-2021
09:10 PM
I was going to make a purchase through PayPal, however I was only going to use the pay in 4 option if it was available since I knew I didn't have enough money in my account for the full item. So when I went to checkout a pay in 4 option was given. However upon completing the purchase I was paid in full and PayPal is now denying that the pay in 4 option was ever presented and my account was overdrawn and subsequently also charged an overdraw fee. I am insanely upset about this.
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1 REPLY 1
kernowlass
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Sep-16-2021
05:54 AM
You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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