Hello, @Eva741!
Thank you for reaching out to us through the Community!
Refunds depend on how you made the initial payment. Refunds always go back to the funding source that was used to make the original payment. If you paid by card or bank account, please note that it can take up to 10 working days (sometimes a little longer) for the refund to be reflected on your statement, as it depends on the processing times of the bank/card issuer. If you have paid by your PayPal balance, then the money stays in your balance and you can withdraw it to your bank account if you need it.
I hope this information helps.
Best regards!
María.
