Not allowing to input verification code

[alexigouveia]

Hello, im trying to make a payment, however when paypal asks me for my verification code, it does not let me type the verification code, i cant type any numbers into the "boxes" where the code goes

[PayPal_Meghan]

Hello @alexigouveia, 

Thanks for joining the PayPal Community Forum! Welcome! 

I understand you're unable to make a payment because you can't input the verification code, and I'm sorry for the inconvenience this has caused. If you're using a browser to make the payment, I suggest clearing your cache and cookies or trying a different one. If you're attempting through the PayPal Mobile App, please clear the App's Cache in your phone's App Settings. Then, check for updates or uninstall and reinstall it. 

If you still can't type the code in after that, please reach out to Customer Support through one of the options on our Help Center here. I hope you can make the payment soon! 

- Meghan