I didn't receive my refund

[Venom_ol]

Hi , I was charged with €198 twice on my PayPal account and when I checked them out I found out that those transactions were done by someone from Germany and I live in israel so I reported this problem and got a refund but the money doesn't appear neither in the PayPal balance nor in my bank account

[sharpiemarker · Accepted solution]

@Venom_ol 

Issued refunds are refunded to the original funding source used and can take time to be posted by your financial institution.

For cards, a week, up to 30 days.

For PayPal balance, fairly instant.

For bank account, 5 to 7 days.

If problem persists, contact customer service:

https://www.paypal.com/smarthelp/contact-us

Or try PayPal at Facebook or Twitter.

[Venom_ol]

Isn't there a way to make the refund process faster ?