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I didn't receive my refund

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Venom_ol
Contributor
Posted on

Hi , I was charged with €198 twice on my PayPal account and when I checked them out I found out that those transactions were done by someone from Germany and I live in israel so I reported this problem and got a refund but the money doesn't appear neither in the PayPal balance nor in my bank account

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I didn't receive my refund

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sharpiemarker
Esteemed Advisor

@Venom_ol 

Issued refunds are refunded to the original funding source used and can take time to be posted by your financial institution.

 

For cards, a week, up to 30 days.

For PayPal balance, fairly instant.

For bank account, 5 to 7 days.

 

If problem persists, contact customer service:

https://www.paypal.com/smarthelp/contact-us


Or try PayPal at Facebook or Twitter.

 


Kudos & Solved are greatly appreciated. 🙂

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I didn't receive my refund

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Go to solution
sharpiemarker
Esteemed Advisor

@Venom_ol 

Issued refunds are refunded to the original funding source used and can take time to be posted by your financial institution.

 

For cards, a week, up to 30 days.

For PayPal balance, fairly instant.

For bank account, 5 to 7 days.

 

If problem persists, contact customer service:

https://www.paypal.com/smarthelp/contact-us


Or try PayPal at Facebook or Twitter.

 


Kudos & Solved are greatly appreciated. 🙂

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I didn't receive my refund

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Venom_ol
Contributor
Isn't there a way to make the refund process faster ?

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