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How to cancel recieved amount in paypal

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tanzeelu
Contributor
Posted on

I want to cancel the amount I received and want to send it back to the sender. It is good and services payment. How I can do it.

1 REPLY 1

How to cancel recieved amount in paypal

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Madhubala1
PayPal Employee

Hi @tanzeelu 

Thank you for your post. I can understand that you are trying to cancel the received Payment. We would like to inform you that once the payments are marked as completed or get initiated you will not get an option to cancel or reverse the payment due to security reasons. Instead of cancellation You can go ahead and try to process the refund on that payment so the sender will receive the amount.


I hope this helps.
Madhubala1

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