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How can I release my payment for intangible service on hold?

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Kr1Ms0n
New Community Member
Posted on

Hello all,

 

Recently I was paid for an intangible service (an advertisement) and it was the first time in a while I had been paid for this so naturally it was put on hold. To release the hold the help section said I should update the tracking (which I updated to "no shipment tracking" or just generally an already fulfilled transaction) and the payment description says "you'll get your funds within 1 day of delivery" however it has been more than a day since I updated this tracking and the estimate for my funds being released is not until October 14th, a fair amount of time from now. Is there anyway I can fix this so that it will clear sooner? Anything the sender would have to confirm? Thanks for any response/help!

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How can I release my payment for intangible service on hold?

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kernowlass
Esteemed Advisor

@Kr1Ms0n 


With payments received for tangible goods Paypal would request valid tracking information confirming the item has been delivered to the buyer. They can validate the tracking information online, so once it is delivered they can release the funds. IF you have received the funds for a service / virtual or digital sale or no tracking number is applicable Paypal would be unable to release the funds any sooner than 21 days.

However If you mark the transaction as processed then the buyer or sender may have the option on their account to mark the transaction as delivery/satisfied. If the buyer or sender confirms this by clicking on the "Confirm Receipt" button, funds may be released sooner ie 7 days after the buyer or sender verifies receipt. This is not always available or guaranteed. 
If not then sadly its 21 days.


Advice is voluntary.
Kudos / Solution appreciated.

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How can I release my payment for intangible service on hold?

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Go to solution
kernowlass
Esteemed Advisor

@Kr1Ms0n 


With payments received for tangible goods Paypal would request valid tracking information confirming the item has been delivered to the buyer. They can validate the tracking information online, so once it is delivered they can release the funds. IF you have received the funds for a service / virtual or digital sale or no tracking number is applicable Paypal would be unable to release the funds any sooner than 21 days.

However If you mark the transaction as processed then the buyer or sender may have the option on their account to mark the transaction as delivery/satisfied. If the buyer or sender confirms this by clicking on the "Confirm Receipt" button, funds may be released sooner ie 7 days after the buyer or sender verifies receipt. This is not always available or guaranteed. 
If not then sadly its 21 days.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

How can I release my payment for intangible service on hold?

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wattsA
New Community Member

I find this outrageous, the same happened to me, Paypal is holding the money in my country and not giving it to my family. They just want to gain interest whiles holding the money.

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