Funds not captured

[Bk81]

I've been attempting to withdraw my money from PayPal to mpesa, but everytime I try I get an error indicating that the withdrawal could not be completed because the funds could not be captured. What might be the issue?

[kernowlass]

@Bk81 

See if anything in this link helps?

 https://www.paypal.com/ke/cshelp/article/what-is-paypal-mobile-money-service-with-m-pesa-help1010